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Delivery and RMA

CCTV Payments:
We only ship our products after receiving the full order amount.
You can choose between:

1) Paypal
2) T/T Pay via your own Bank ( tele-transfer ), this will take a couple of days more.
3) All kinds of creditcards are accepted
4) Moneybooker Skrill
5) Worldwide online payments

If you would like to use another method for your payment than please contact us.

CCTV VAT:
Company's outside The Netherlands can order VAT Free.
The website will confirm your VAT number when you enter this in your addressbook, after confirmation, you can order direct VAT free!

CCTV Shipping:
Standard we use TNT for shipping out.
However if you like us to use another shipping company ask us, for best service and fast delivery we will use DHL.

CCTV Shipping Price:
Within The Netherlands: EU 4,95
For Belgium customers: EU 7,95

Within Europe: EU 30,00- max: 5Kgs
Outside Europe: EU 50,00 max 5Kgs

Order's with a larger quantity will be first calculated, than we will contact you about the shipping cost.

Delivery:
If your products are in stock we will ship these the same day.
When a product is not in stock we will contact you right directly.
Practice has learned us, that it seldom takes 14 days to make it.

Warranty:
As you might have noticed we offer our customers 5 years warranty.
You can see at each product itself the warranty term, cause we also sell other brands.
General speaking all SST CCTV systems, comes with 5 year warranty.

Warranty expires if:
* Buyer has opened the housing as a result of malfunction of the live parts.
* Seals are broken.
* Natural disasters.
* Incompetent use.
* Third party damage.
* When it's proveable that it's not our, or our suppliers fault.

Send product back:
You can return your products within 14 days, however we might charge 25% re-stockings cost's.
But this depends on the situation, of the product.
After re-calculating we will refund you the money on your Bank Account.

* You will need the invoice.
* Product may not be used, we have to sell it again.
* It is prohibited to keep things behind like software or break the sealing.
* The product must not be installed in the field.
* The product must be unharmed.

RMA:
When you have a product for repair, please contact us, and choose the department for RMA.

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